AtSkyhed, we are committed to offering reliable and effective social media marketing (SMM) services to help our clients grow their online presence. However, we recognize that there may be certain situations where a refund is requested. Please review our refund policy carefully before making any purchase.
Eligibility for Refunds:
Refunds may be applicable under the following conditions:
- If the promised service is not delivered within the expected timeframe.
- If there is a major service failure or dissatisfaction with the results, subject to evaluation and approval by the Skyhed support team.
Refund requests must be submitted within 7 working days from the purchase date.
Non-Eligibility for Refunds:
We do not offer refunds under the following circumstances:
- If the client simply changes their mind after placing the order.
- If service outcomes are affected by external factors (e.g., sudden changes in social media platform algorithms).
- If the client fails to provide necessary information or cooperation required for completing the service.
Refund Request Process:
If you believe you’re eligible for a refund, please follow the steps below:
- Send an email to support@skyhed.com with the subject line: “Refund Request”.
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Include your order number, purchase date, reason for the refund, and any supporting documents/screenshots.
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If approved, the refund will be sent to the same number or account from which the original payment was made.
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Our team will evaluate your request and respond within 7 business days.
Important Note:
By using services from skyhed.com, you acknowledge and agree to the terms mentioned in this refund policy.
If you have any questions or need help placing an order, feel free to contact our 24/7 support team. We’re here to assist you anytime.
Email: support@skyhed.com WhatsApp: Available through direct message Call: +8801794257802
Skyhed – Trusted Social Media Marketing Services for Modern Brands