🔐 Privacy Policy & Who We Are – Skyhed
🌐 Our Website
Our website address is: www.skyhed.com
At Skyhed, we specialize in providing a wide range of social media marketing (SMM) services such as Likes, Followers, Views, Shares, and more.
We help individuals, influencers, and businesses build stronger engagement and visibility on platforms like Facebook, Instagram, TikTok, and YouTube. By sharing regular updates and campaigns, we support your brand’s ability to reach a larger, targeted audience and increase conversions.
📋 What Information We Collect
We collect information from you when you:
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Visit our website
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Register an account
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Place an order
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Subscribe to our newsletter
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Respond to a survey
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Fill out a form
We may collect:
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Name / Username
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Phone number
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Email address
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Billing address
💡 How We Use the Collected Information
Your data may be used in the following ways:
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To personalize your user experience
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To improve our services based on your feedback
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To provide better customer support
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To process your transactions smoothly
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To manage promotions, surveys, or contests
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To send occasional service-related emails
🧩 Third-Party Data Usage
We may receive basic information from third-party services (e.g., fraud detection platforms) when you interact with us. We may also gather publicly shared data from social platforms. You can control the visibility of your information via your social media privacy settings.
📧 Email Usage Policy
By providing your email, you consent to receive communication from us. You may unsubscribe at any time using the link in our emails.
We may also use your email address to show relevant ads on platforms like Facebook via custom audiences. If you’ve provided your email during purchase, we’ll only use it to send order-related updates unless you’ve also opted into marketing.
🍪 Cookies
We use cookies to:
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Save your preferences
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Keep you logged in (if you have an account)
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Track user interactions to improve your experience
Cookies may be set when you comment, log in, or interact with certain content. You can control cookie behavior via your browser settings.
🔁 Sale or Transfer of Business
In the event Skyhed merges, is sold, or undergoes reorganization, your information may be transferred to the new management, provided they respect this privacy policy.
🗂️ Data Retention
We only retain your data for as long as necessary for service delivery and legal compliance. Once no longer required, your data is securely deleted or anonymized.
✅ Consent
By using Skyhed’s services, registering, or making a purchase, you agree to this privacy policy.
🔗 External Links
Our website may contain links to third-party websites. Once you leave Skyhed, our privacy policy no longer applies. We are not responsible for the content or practices of external sites.
📢 Advertising
We may display ads to keep our services free or affordable. Our goal is to ensure these ads are relevant, safe, and non-intrusive.
👶 Children’s Privacy
Skyhed does not knowingly collect data from anyone under the age of 13. If we learn that we’ve accidentally gathered such information, it will be promptly deleted.
🧩 Third-Party Services
We may link to or display content from third-party services. We are not liable for any content, privacy practice, or issue arising from those services. You interact with third parties at your own discretion.
🌐 Embedded Content
Posts or pages on our site may include embedded media (e.g., videos, tweets, images). These behave the same way as if the user visited the third-party website directly, and those sites may collect data through their own mechanisms.
📊 Analytics & Data Sharing
We do not share your personal data with anyone. Only authorized personnel can access limited user data to assist with technical support or quality improvement. Visitor comments may be checked via automated spam detection.
⏳ Data Retention Duration
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Comments and their metadata may be stored indefinitely.
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Registered users may edit or delete their profile data anytime, except for their username.
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Admins can access all user data for site maintenance purposes.
🔐 Your Rights
You can request to:
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Receive a copy of your stored personal data
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Request deletion of your information (where applicable)
This excludes any data we must retain for legal or administrative reasons.
📍 Where We Send Your Data
Only automated tools like spam filters or internal team members access user data — solely for legitimate service-related purposes. We never share or sell your data.
📈 Facebook Pixel Usage
We use Facebook Pixel to monitor ad effectiveness. It may collect browser/device data in accordance with Facebook’s Privacy Policy to ensure ads are shown to the right users.
📞 Your Contact Information
Skyhed never publicly shares or exposes your personal contact info. Internal systems may automatically review it to detect spam or abuse.
🔒 Skyhed respects your privacy and is committed to safeguarding your information. For questions about this policy, please contact us:
📩 Email: support@skyhed.com
📞 Phone/WhatsApp: +8801794257802
📌 Updated & Valid as of July 2025
